Empowering Your Workplace with On-Site Mental Health Responders
Dreamcatcher Holistic Health Services Inc. brings compassionate, highly trained Mental Health Responders (MHRs) directly to your site, delivering immediate support, building a culture of safety, and transforming organizational well-being from the ground up.
Who Are Mental Health Responders (MHRs)?
Mental Health Responders are dedicated professionals who offer immediate, on-site mental health support wherever you need it—on worksites, communities, or in public sector environments. More than external consultants, MHRs become a visible, trusted part of your team.
They foster strong relationships, address emerging concerns in real-time, and help create a psychologically safe environment where everyone feels seen, valued, and supported. MHRs are trained to handle crises, facilitate wellness programs, and embed mental health values into daily operations.
Our Comprehensive MHR Training & CCHL Partnership
Every MHR undergoes rigorous, hands-on training grounded in best practices for workplace and community mental health.
Our training covers:
- Psychological First Aid
- Crisis Intervention
- Suicide Prevention, Intervention and Postvention
- Trauma-Informed Care
- Addiction and Recovery Support
- Grief and Loss Support
- Ethical and Legal Considerations in Mental Health
- Self-care and Resilience
Training is tailored for Industrial Trades, public, and Indigenous settings, with a strong focus on cultural relevance and practical, real-world application.
A minimum of 100 hours of supervised, on-site or in-community experience is required before MHRs receive their designation.
Strategic Partnership
We are proud to partner with the Canadian College of Health Leaders (CCHL), ensuring our Mental Health Responders are certified and trained according to national leadership standards in health services. This partnership recognizes our MHR designation for its quality, professionalism, and ongoing advancement in the field.
The Difference: MHR-1 and MHR-2
Level 1 Mental Health Responder
(MHR-1)
- Foundational responders
- Deliver direct, on-site mental health support for individuals and teams
- Provide crisis intervention & ongoing wellness programming
- Engage in early identification of risks and support
- Conduct workplace risk assessments
- Lead psychological health and safety initiatives
Level 2 Mental Health Responder
(MHR-2)
MHR-2s are mental health responders with additional credentials such as Red Seal trade certification, advanced workplace first aid, or other sector-specific qualifications.
How MHRs Are Integrated On-Site
MHRs are embedded according to your operational requirements and can be present full-time, part-time, or rotationally.
Deployment options include:
Permanent On-Site Staffing: MHRs become a daily resource, integrated with your leadership, HR, and safety teams.
Mobile Response Teams: MHRs travel between multiple sites or remote locations on a scheduled basis, ensuring consistent coverage.
Rotational Placement: For operations with changing crews or shifts, MHRs rotate to maintain ongoing support and continuity.
MHRs work closely with your existing teams to align services with your policies, operational goals, and unique workplace culture.
The Impact of MHRs: Creating a Culture of Safety
The presence of MHRs leads to:
- Immediate, visible mental health support for staff and leadership
- Rapid crisis response and de-escalation
- Proactive wellness initiatives and early intervention
- Reduced stigma around mental health and help-seeking
- Enhanced morale, trust, and team cohesion
- Tangible reduction in presenteeism, absenteeism, and workplace stress
MHRs help normalize mental health conversations and build a foundation of psychological safety where everyone feels supported to thrive.
MHR-2s and Apprenticeship Program Support
MHR-2s with Red-Seal trade designations bring unique value to apprenticeship and onboarding programs with their dual expertise in mental health and skilled trades.
- Mentor apprentices and new hires, supporting both job skills and emotional well-being
- Provide early intervention for stress, anxiety, and adjustment challenges
- Address sector-specific pressures and risks faced by tradespeople
- Foster retention, resilience, and a positive, safe learning environment
MHRs for Public and Civil Health Sectors
MHRs are essential for emergency services, healthcare, and public safety teams
- Deliver immediate psychological intervention during crises and critical incidents
- Support first responders and healthcare staff experiencing trauma or high-stress situations
- Help manage critical incident stress and post-incident recovery
- Maintain operational readiness and support long-term wellness for emergency personnel
Ongoing Staff Wellness Support
MHRs ensure mental health support is always accessible—not just in moments of crisis, but every day.
They offer:
- Proactive outreach and regular wellness check-ins
- Workshops and group sessions on resilience, stress management, team building and coping skills
- Confidential one-on-one support for issues such as burnout, addiction, grief, and trauma
- Guidance for leadership in supporting staff and building a psychologically safe workplace
This ongoing presence helps drive higher productivity, lower turnover, and improved job satisfaction.
Indigenous Communities: Building Sustainable Capacity
As an Indigenous-owned business, Dreamcatcher Holistic Health Services Inc. is deeply committed to building capacity within Indigenous communities.
We:
- Hire and train Indigenous community members as MHRs
- Co-design services with Elders, youth, and community leaders to ensure cultural alignment
- Create apprenticeship pathways for Indigenous youth and adults
- Support long-term community wellness, empowerment, and resilience
- Immediate Impact and Return on Investment (ROI)
- Our programs can easily be integrated into Indigenous Benefits Agreements between Corporate organizations and Indigenous Community Partners
Accredited by the Indigenous Certification Board of Canada
Our Mental Health Responder program for Indigenous clients is officially certified through the ICBOC.
Bringing MHRs to your site delivers measurable results:
Reduced absenteeism and presenteeism:
Staff access support early, preventing minor issues from becoming major disruptions
Lowered disability and injury claims:
Proactive intervention reduces the frequency, duration, and costs of claims
Improved staff retention and morale:
Employees stay longer, feel safer, and engage more fully at work
Enhanced productivity and operational continuity:
Teams work more effectively, with fewer disruptions and stronger collaboration
Compliance and risk mitigation:
MHRs help your organization meet and exceed health, safety, and psychological standards, minimizing legal and reputational risks
For every dollar invested in on-site mental health support, organizations see a significant return through reduced costs, increased productivity, and a stronger, healthier workforce.
Service Packages
We offer flexible MHR service packages to suit your needs:
1. Permanent On-Site MHR Team
- A dedicated MHR (or team) is present daily at your location
- Ideal for large or high-risk worksites, remote camps, or organizations seeking continuous coverage
2. Mobile Response Teams
- MHRs visit multiple locations on a scheduled rotation (e.g., several days per week at each site)
- Perfect for companies with distributed operations, smaller worksites, or communities requiring regular but not daily support
3. Rotational Placement
MHRs rotate through your shifts or crews, ensuring every team receives consistent access to mental health and wellness support.
All service packages include:
- Integration with leadership, HR, and safety programs
- Ongoing wellness programming, crisis response, and reporting
- Data-driven assessment of impact and continuous improvement
- Culturally competent, sector-specific support
Note: We do not offer on-call or ad-hoc MHR services. We focus on meaningful, integrated, ongoing support that builds trust and delivers sustained results.
Ready to transform your workplace?
Contact Dreamcatcher Holistic Health Services Inc. to deploy an integrated, culturally informed, and operationally effective Mental Health Responder team—tailored to your needs and committed to your long-term success.
Contact our Department of Trade and Industry today to schedule a meeting with our advisor.
Dreamcatcher Holistic Health Services
Dreamcatcher Holistic Health Services
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